Here are the answers to questions we are most frequently asked:

DELIVERY 

How is delivery arranged?

All of our shipping is via StarTrack.

How much does delivery cost?

Delivery will be charged a flat fee of $6 per order. 

How long does shipping take? 

Shipping takes between 3 to 10 business days.

Do you ship internationally? 

No, we can only deliver within Australia.  

PAYMENT

What forms of payment do you accept? 

Check out with PayPal to pay online with PayPal, VISA or Mastercard. 

Will I be charged for taxes?

10% GST is included in the listed price.

COMPANY

Who is Oldfields?

Established in 1916, Oldfields has been a trusted iconic Australian brand for over 100 years. Traditionally a manufacturer of high quality hand crafted paint brushes, Oldfields now has a range of products which also include scaffolding and sheds. 

You can find out more about Oldfields at www.oldfields.com.au

RETURNS

What is your returns policy? 

We accept returns or a replacement for any item that turns up damaged up to 14 days after delivery. Any other return reasons will incur a 10% restocking fee and shipping back to us at your own cost.

If you have received your item and it is damaged, please contact us at sales@oldfields.com.au or call 1300 306 888.

Still got questions? Contact us

 
 
 
 

Customer Service

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